Cloud key ethernet disconnected. 20 and subsequent RC builds.
Cloud key ethernet disconnected 1. Learn more about some common problems adopting UniFi devices to a remotely located UniFi Controller. 55 to 7. Some of my devices have the state adoption failed, some get re-adopted 5 times a day, and when I restart my cloud key, it all goes well for about an hour or two before it starts all over again. It has been consistently temperamental with the apparently normal inability to survive hard reboots, filling up the disk Dec 21, 2020 · No matter which platform you are coming from, you can migrate your Unifi Network to any other suitable server for the Unifi Controller. Some other things I've tried is to manually upgrade the old network drivers for e1000e, which I've found to be a problematic driver for others aswell. Written by Alex Lowe. I'd always admired Apple's original iSight camera and whilst I didn't own… Managed with a CloudKey, Official UniFi Hosting, or UniFi Network Server with UniFi Network 8. Same result. So the “disconnected” reason seems unlikely. I had hoped waiting a few years might mean improved build quality, but alas, I am facing the same old "ethernet disconnected" errors. I have a gen 1 cloud key as my Unifi controller. Restart Press and release the Reset button quickly. So Feb 26, 2022 · Due to a bug, and despite my cloudkey being set to only update official (stable) releases, the network app was updated from 6. This happened to both of us after I had been doing some google earthing for a few minutes. Ik wilde vandaag een nieuwe switch toevoegen, heb daarom de cloud key gen 2 uitgezet en ontkoppeld van de bestaande swtich (ook unifi). Funny thing is my Cloud Key is plugged in to the switch. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Dimensions. UniFi Cloud Key Plus . Image: https://ibb. Yesterdays auto backup is on unifi version (5. Windows says the adaptor is status "Operational" but "Connectivity (IPv4/IPv6)" is "Disconnected". 50-12745-1 Obviously i can't restore that backup, it says backup invalid. unifi. will soon add 5 more cameras so I was thinking to get an Cloud Getaway Ultra to offload the Unifi Network Controller to it. Any ideas? Aug 28, 2019 · This article will explain how to fix Cloud Key stability issues, troubleshoot and resolve root causes when repeated issues are seen. I know original cloud key users had corruption which is why UBNT added a battery to this new Gen2 version. https://192. -Look for Ethernet Driver -Right click and Update -Look for "Browse my computer for driver -Let me pick drivers available drivers -Choose an old driver and use it. Whenever I go to try and login to it in a browser it just keeps saying 'no internet connection'. I have not had a power outage to the network stack in years. 66. Then you would connect a LAN port from your router to a port on your switch. I've been following this for a couple/few days now and cannot seem to track down any rhyme or reason, let alone patterns to help me begin to troubleshoot the potential issue. I thought it may be a problem with the LongRange AP as our decorators left it hanging off the cat cable, but I disconnected it and no joy. Nov 20, 2024 · HPE GreenLake cloud reduces the complexity and costs of heterogenous IT environments with a hybrid by design cloud operating model. This was at a remote and, for the time being, unmanned site. I'd prefer not to add a CK if at all possible. I can't login directly to it, because I apparently can't remember the local credentials. 3. If Cloud Key has only Network controller setup with UI SSO account and Remote Access is disabled, after the controller update user will have to login using Cloud Key owner credentials - username: ubnt and password from UI SSO account account. Press enter (PC) or return (Mac). The physical computer has full connectivity to the VM and from that to the Internet. Do not use the Ethernet ports on the Cloud Key G2 and Rackmount Accessory simultaneously. 11. Hi - my CloudKey Gen2+ has been working nicely, powered by POE through my Unifi switch. 8 but ping to Google. Maybe is a good time to change to RPi, Cloud Key Gen 2 or UDM. Specifications. In order to debug this issue, do the following. 0. Yesterday, my Cloud Key gen2 drive failed on me. I've set up as per instructions but wanted to know if there are any other settings that need applying? We're a school running Windows Server 2019 and have a flat network (no VPNs), Chromebooks and 35 Unifi AC Pros. See full list on davidmello. Wait for the Cloud Key to boot up: This takes about a minute or two. Trying to use the iOS app and connecting to the ckg2+ I see my devices but they are all disconnected, adoption failed. My camera's were all there, but the network was entirely lost. If I understand correctly-- which I may not, as I’m Everything looks good in the controller's web interface but at https://unifi. Layer-2 network as the UniFi Cloud Key. Page 4 Connecting the Cloud Key G2 Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. I have a Cloud Key Gen2+, but the display on the front is upside down. It doesn't process any traffic. We are going to use the export site function for the migration. My computer is able to connect to the internet when I set static IP info. Once connected, it should get an IP address from your router. 7. 80 x 119. 20 and subsequent RC builds. 27. The PoE cables are 6ft or less in length. Reset. We have internet access and a VPN that feeds data back to a Dream Machine Pro. Just set up a bunch of Ubiquiti equipment for the first time and I think I may have botched the Cloud Key setup. com) and the log-in to the UISP Cloud Access Portal (uisp. For the past two weeks the Cloud Key is constantly dropping it's Ethernet connection and going offline. The controller is on my laptop which I take to either site. HPE Discover Barcelona 2024–Hewlett Packard Enterprise (NYSE: HPE) today announced key advancements on the HPE GreenLake cloud that simplify management across complex, heterogenous hybrid IT environments and enable customers to increase agility and innovation. And you would connect the cloud key to a different port on your switch presumably the one with PoE. Big things do come in small packages. Does anyone know where the problem is? Thanks! My issue is I can see and manage my network via the unifi desktop app and all goes well. Power Button. I just tried a bunch of times, but It's not letting me SSH into the switch. This would indicate good old DNS. WiFi. If your UniFi device and UniFi Network application are on different VLANs, or you are hosting UniFi Network in the cloud, follow the troubleshooting steps here. I searched online and found a couple old posts where folks suggested adding a Cloud Key resolved their issue. I placed a replacement disk into the cloud key and powered it on. Oct 27, 2024 · Connect the Cloud Key to Your Network: Use the Ethernet cable to connect the Cloud Key to a port on your network switch. The Cloud Key is just a server that can run the various UI apps (Network, Protect, Access, Talk, Connect, etc. The UniFi Cloud Key is an integrated computer and software controller minus the bulk. iam on a series x not a S though no idea why i wonder if its cause we are using a ethernet cable vs wifi? i mean ethernet is a better quality connection. I dragged my feet purchasing the rack mount for the Cloud Key Gen 2 as the reviews have nothing short of terrible. Use the BEST CONNECTION. Mar 25, 2018 · To fix the problem of the Cloud Key becoming unavailable just SSH in and fire off the following commands to reset the MongoDB Database: service unifi stop mongod --repair --dbpath /srv/unifi/data I removed the cloud key from the rack accessory and put the disk into my drive toaster. ubnt. 8 Note: The IP address of your controller can be found on the front panel LCD of your Cloud Key Gen2. The beauty of PoE is that it delivers power and data over the same cable, so no extra power adapters cluttering your setup. Nov 20, 2024 · BARCELONA, November 20, 2024--HPE Discover Barcelona 2024 – Hewlett Packard Enterprise (NYSE: HPE) today announced key advancements on the HPE GreenLake cloud that simplify management across It is important to distinguish between the local password of the UISP Cloud instance (<your hostname>/uisp. UniFi Cloud Adoption - Troubleshooting. , the Network team for Enforce Server environment needs to update any proxy and/or firewall rules to allow your Enforce Server to connect to the Cloud Service Gateway). I have a support case on it! I disconnected the ethernet cable to the Gen 2+ and let the switch boot up, and this time the switch stayed on-line with all LAN ports working including the POE ports for my AP's and phone. Same behavior happens with different cables. The UniFi Cloud Key is set to DHCP by default, so it will try to automatically obtain an IP address. This is the second time that I run into this issue. All of the following symptoms can indicate stability issues with your Cloud Key: Flashing white LED indicating the UniFi Cloud Key is disconnected. Bug Description I am using the cloud-sql-nodejs-connector library in my NextJs project, however I get intermittent errors from the connector causing the connection to fail. 32 and later 12. 0/24 for the cloud key. Jun 3, 2020 · Major cloud providers such as Amazon Web Services (AWS), Microsoft Azure and Google Cloud are answering industry-specific necessities with hybrid cloud and edge services. You still would need a gateway. UniFi Controller with Hybrid Cloud. the switch is then connected to 3 Ap wifi 6 pro around the house). Hello there, same situation, plus i'm running multi-site on my cloud Key gen2+ and 13 cameras. Power off and on all equipment including the ISP gateway router, WiFi router and network switch. Can't ping or SSH to the IP of the device. disconnect issues every few minutes for my switches and ap's, plus the cloud key kept saying no internet connection (even though is would produce Mar 21, 2022 · I've purchased a unifi cloudkey gen 2 plus which I've just plugged into the network. 5" drive before, but now I have and it is much less dramatic and loud than a 3. com). The Reset button serves two functions:. 2. 5 Gbps routing with IDS/IPS License-free, real-time inspection of encrypted packets with NeXT AI Inspection* (SSL/TLS decryption) c. Under the "Change your network settings" section, click the Network reset option. When this happens, on the switch the PoE light is up, but the data light is off. Aug 17, 2022 · My Cloud Key went offline sometime in July, and, with the help of UBNT support, I’ve been doing a two steps forward, one back since then trying to get it to come online reliably. Somehow it's not on the same version as before. Jan 11, 2024 · For those managing a UniFi network, the decision between using a UniFi Cloud Key or a managed cloud controller service like UniHosted can be difficult. Ensure your Cloud Key is connected to your network via Ethernet. ” For my tests, I’m using an Ethernet connection (from my Mac to my router to my EX4100, all over Ethernet cables). Release Notes. Oct 27, 2024 · Connect the Cloud Key to your network: Plug it into a Power over Ethernet (PoE) switch or use a PoE injector. com I only see my Cloud Key gen 2 secondary site (that I haven't had issues with) and when I go to https://network. Doorbell is accessible via my desktop via ip of ckg2+. USG3 in bridge mode and it just keeps disconnecting but I am still connected to the network? If I login to the management while its disconnected I see this: DISCONNECTED. I chose to do a FULL reset my entire network (CK, Gateway Pro, Switch and 2AP-Pros) Once I did I was able to get my gateway back up. The computer and mobile phones must be connected to a network with an active Internet connection. Make sure it’s a PoE (Power over Ethernet) switch, as the Cloud Key needs power. Note: The Rackmount Accessory is completely optional and not required for the Cloud Key Gen2 Plus to function. com The reason I have this concern is that on our one and only trip with wifi at the park (Larry & Penny's) for the last 2 days we could not even seen the network. Gigabit Router connected to the Internet. Back to Top. 0/24 or 192. With the Gen 2+ NOT connected to a POE port, the switch continues to work fine with no issues. After that, i "lost" my switches. 35), but after the reset the key has this version: 5. Reset Network Settings Open Settings. xxx so there won't be any more updates. CKG2-RM with UCK-G2-Plus installed Locking Tab Hi Friends,Today sharing with you my poor experience with the UniFi Cloud Key. We took one of our biggest ideas and engineered it to fit into a tiny form factor. So anyway, I had to reset the device following an update as the Network app became unusable. e. Simply press the Locking Tab on the back of the Rackmount Accessory and adjust the size of the Docking Bay. Designed for easy deployment, the Cloud Key G2 Plus can be quickly configured over Bluetooth using the UniFi mobile applications. As of today, it’s displaying Ethernet connected. There is no point to the battery backup if intermittent power loss can still corrupt it. The Access portal is where the Cloud instance is managed and it uses the UI Account credentials (the same credentials which are used to access Ubiquiti community forums). Feb 4, 2022 · Hi! I’m trying to solve an issue with a Unifi Cloud Key Gen 2+ (UCK). Press to turn the Cloud Key Gen 2 Plus on or off. Feb 12, 2022 · On the clean boot, the ethernet was connected, but after another restart is suddenly disconnected again. I've uninstalled and reinstalled the Network application and the problem persists. When I have patience, I’m going to try the camera on a different port, perhaps that’s gone pop. 12 Sep 2022 V7. Jan 17, 2019 · Battery backup: although I connect of our networking gear to a UPS, there is a built-in battery for automatic safe shutdown of the Cloud Key Gen2 when power is disconnected. Oct 16, 2024 · The network disk disconnected from your Mac while backing up. After the CloudKey came back up, it displayed the message "CloudKey has disconnected from Default. Tried two more times to no avail, so I RMA'd it and was accepted immediately. Introducing the UniFi Cloud Key, a miniaturized marvel of technology. But nothing different from going from a really old controller to a new one, where the firmware on the old switches may not be compatible with the current one. Welcome to r/IOTA! -- IOTA is a scalable, decentralized, feeless, modular, open-source distributed ledger protocol that goes 'beyond blockchain' through its core invention of the blockless ‘Tangle’. I can ping 8. I updated the OS today. But wait—there’s more to do! Step 1: Connect to the Network. Asigne una dirección IP específica al UniFi Cloud Key o consulte el servidor DHCP para saber su dirección IP. My steps on my EX4100 : Create a share on the EX4100 I ordered and unsealed a year and a half-old (from Test Date) CKG2+ and it was definitely dead. i did a reset my cloud key. Posted by u/BlakeTQ - 299 votes and 82 comments © 2025 Ubiquiti, Inc. The cloud key got the same old IP and upon logging in to the Dec 5, 2023 · I have a gen 1 Cloud Key that is over 5 years old at this point. However, yesterday, on Christmas while we were out for dinner, the wifi goes out. I disconnected the device and powered it off. Click on Network & Internet. com and it Aug 10, 2015 · Or at least if you're using it with a ubiquiti network w/ dhcp run by a USG. But in my Controller (Cloud key) it looks fine: FIXED IP ON CONTROLLER. The Cloud Key needs both power and a network connection to function. ¯\_(ツ)_/¯ Voodoo. Download. Feb 14, 2021 · Unifi Access Point (AP) disconnected. You’ll know it’s ready when the LED indicator on the Cloud Key turns solid white. I did finally succeed last week after a f… Mar 16, 2023 · Since then I’ve had issues with 1 of the 2 cameras, it disconnects every few minutes. Hopefully the battery backup is isolated from the external rackmount pins which have potential to short or open. © 2025 Ubiquiti, Inc. com the CK is listed but the entry is greyed out and shows “Managed by other”. 5. I bought it secondhand off eBay and is otherwise fine though. I also removed everything from the network switch except the vodafone modem/router, cloudkey and one wireless AP, but still have the same Aug 20, 2018 · LAN Only connections are not supported in the My Cloud Home Mobile and Web Apps. Connectivity: the Cloud Key Gen2 now has a Gigabit Ethernet port. It's just blank. Rack-Mount Notch Secures the Cloud Key Gen2 Plus into the docking bay of the optional Rackmount Accessory, model CKG2-RM (sold separately). Unifi Switch <---> Cloud Key or APs = successful My PC ---> USG, Unifi Switch, Cloudkey or APs = successful Also, the cloud key management portal shows "Internet" is "disconnected" The problem would "solve" automatically after a few hours but will go down again later. Nov 7, 2022 · Select Network adapter and click Run the troubleshooter; Make sure Windows 10 is up to date; Press Windows key + i and go to Update and Security; Click Check for updates and do ALL pending updates; run a disk cleanup; Press Windows key + R and type: cleanmgr press Enter; Click on clean system files and wait for the files to load; If the switch status on RUCKUS Cloud unexpectedly shows as Disconnected from cloud, then there can be a network connection issue between the switch and the Cloud application. Not sure if this is a cisco FW bug or a bug in the ubiquiti side but if you manually go into settings and set the proper GMT offset of your location, then manually set the current time, and save, your Ethernet Disconnected bug disappears. Cameras are all G3, bullet and dome mixed. true. Oct 22, 2019 · I am trying to ssh in to the could key to make it work with our network monitoring solution. Dec 2, 2021 · i was previously running the cloud key, camera and ap's with poe and everything was great. Going in circles. ; Restore to Factory Default Settings Press and hold the Reset button for more than five seconds, until the status LED begins flashing white. El UniFi Cloud Key está definido en DHCP de forma predeterminada, por lo que intentará obtener una dirección IP automáticamente. I can get it to work for a minute or two, but inevitably it disconnects, but stays powered on. Trying to get the UniFi network working on a UniFi Cloud Key Gen2 Plus after installing the latest version of UniFi OS is simply causing a loop when trying to start the Network service. Edit: Also trying nmap, not finding any host on 192. 94. 0 as my power adapter. Here’s what happens with the camera: Using the cloud-base UniFi interface, my CloudKey2 has been offline for more than three days. Where you'd have to update the firmware on the switches before you can regain the management ability. Asegúrese de que el sistema host está en la misma red de capa 2 que el UniFi Cloud Key. I have turned off IPv4 on the physical adaptor which is bridged to the VM. Aug 30, 2024 · Key Features: Local and Cloud Access: The Cloud Key allows you to manage your network both locally and remotely. Symptoms. In short, these are: Hybrid cloud solutions which use on-premise infrastructure to run private clouds, where computer resources are made virtual in much the same way as those Oct 27, 2024 · After resetting, the Cloud Key will reboot with its factory settings. If is connected to my ISP. Yesterday, the CloudKey disconnected and turned off. set the energy efficient ethernet and power saving mode to disabled. All Rights Reserved. I don't understand your specific requirements, but typically you would connect the ethernet port on your modem to the WAN port on your router. At a first look, the cloud gen 2 says “ethernet disconnected”. This issue was caused by: Enabling automatic updatesHaving opted into Early Access on ui. CKG2-RM. The battery may have failed, especially if it has been running hot. 27, and since the upgrade, my cloud key is really unstable. Assign a specific IP address to the UniFi Cloud Key, or check the DHCP server for its IP address. Unifi support has been slow and less than helpful. " On the "UniFi Devices" page, it shows no IP address and no network. I raised a support ticket with Ubiquiti, but their answer was to RMA it. I can not get the rackmount accessory to power up using the Poe Texas WT-AT-16-56v240W. Ensure that your host system is on the same Layer-2 network as the UniFi Cloud Key. Launch the web browser. I think this because although I can log into the CK locally and see all the associated devices, when I log into my account at unifi. So I updated my cloud key gen 2 plus to 2. Noticed I couldn't access my Unifi Security Page, so I've been rebooting the Cloud Key Gen 2, but I just see a "U" on the display and the white light blinks. Every few weeks, I realize the controller is unresponsive and I have to go through with resetting the cloud key and restoring it from backup. Remember that we design GKE Enterprise to take advantage of the scalability and availability of Google Cloud services. This is especially helpful if you are using PoE and disconnect the Cloud Key’s Ethernet cable. The Rackmount Accessory allows you to install the Cloud Key Gen2 Plus in a standard 19" rack. Jan 27, 2025 · However, you should not plan to use a software-only Google Distributed Cloud deployment disconnected from Google Cloud as a nominal working mode. . The network icon looks different if you have an active cable connection or a wireless connection. Ran it for a few weeks before realizing this and disconnected the ethernet expecting it to power down safely; it did not. 95, but take into consideration that this is the last version this Key will have, they dropped support starting with 7. There is no Ethernet cable connected to the Cloud Key G2 Note: If you are going to use the Ethernet port on the Cloud Key, make sure there is no Ethernet cable connected to the rackmount. Hardware Installation 1. I've just plugged the cable into a different port on my router but nothing has changed. ). Also logging in on the USG 192. 75 mm How to install and set up CloudKey+; Set up your UCK-G2-PLUS for the first time. 14 votes, 24 comments. I have tried unchecking the allow the computer to turn off this device but the other two options which I needed for wol is greyed Oct 27, 2024 · Step 1: Connecting the UniFi Cloud Key to Your Network. @Ubiquiti_Inc Jun 27, 2023 · #: nmcli device status enp0s31f6 ethernet disconnected Im lost and I dont know how to continue. I'd never heard a click of death from a 2. Click on Status. Note: The default fallback IP address of the UniFi Cloud Key is 192. Local clusters enable stability and continued operations during temporary, unplanned network disconnects. 5" disk. Restarting it, it gets network back but then randomly a few hours later losses network connection. Thanks for this. Note: The default fallback IP address of the UniFi Cloud Key a docking bay for the Cloud Key Gen2 Plus and an alternate Ethernet port1 for power and network connectivity. It gets an IP address from our DHCP server and I've added that ip as a smoothwall exception. I rebooted it, and no change. So I went back to the box the of the rack mount accessory and it says "connect to UniFi Poe Switch". When it first happened, I didn't notice any errors on the key's display, and the IP address was responsive. It keeps telling me that the user name and password are incorrect. You can now access it using the default credentials mentioned earlier. Do not use the Ethernet port Oct 5, 2021 · I just purchased a brand new Cloud Key Gen 2+ and plugged it in today to get it setup and no matter what I do it says that it does not have any internet. It will not turn on (I've tried unplugging and replugging POE, using different POE ports and also trying USB power). 1: USG3 Admin. Apr 21, 2017 · Hi guys, Just found Spiceworks and it looks like a lot of you are very helpful. AWS Outposts remains a fully connected offering that acts as an extension of the AWS Cloud in your data center. Plug the Cloud Key into a PoE port on your switch or directly into I have a USG-Pro managed by a Cloud Key 1 that I want to replace with a Cloud Gateway Ultra. The cloud key got the same old IP and upon logging in to the Feb 27, 2024 · 5. Just got the Rack mount Accessory, have been using the cloud key plus for a few weeks. When the following splash screen appears, click Launch, My network went down this morning and nothing I tried would bring it back up. Docking Bay Interface where the Cloud Key connects to the rackmount. A Unifi Access Point in all its glory!This morning I woke… 24 Mar 2021. Tried ubnt/ubnt and root/ubnt Tried my admin credentials Tried resetting the cloud key per ubiquiti’s instructions. Jul 29, 2019 · Open the network and Internet settings in the Configuration application. UniFi® Cloud Key Oct 1, 2021 · We currently have an old Unifi Cloud Key controller which keeps crashing so have bought the newer model as we need to add more APs too. On the cloud key it says that the IP is 192. I can still SSH into my USG , and Cloud Key Gen2 + , but with the switch there isn't even a prompt to "login as: " . It’s a hybrid solution that offers the best of both worlds. x. If this is unexpected, please ensure the device's connections are secure and undamaged. Jul 22, 2024 · This is the most common issue, and is always network-related (i. My steps on my EX4100 : Create a share on the EX4100 So, USG ended up showing as "disconnected", I believe after a firmware upgrade of the Cloud Key gen 1 to ver. May 12, 2022 · The Ubiquiti UniFi Cloud Key Gen2 Plus (UCK-G2-PLUS) is a small form factor device to run many UniFi applications on it, including UniFi Network and Protect. 3. The USGs were being configured and managed with a single laptop via software controller, this method worked but we wanted a remote solution instead. Building a PiSight. I cannot adopt any network devices. 30. ” For my tests, I’m using an Ethernet connection (from my Mac to my router to my EX4100, all over Ethernet cables), vs. 23, although I won't say that the firmware version specifically is important here. Depending on your use case, you might consider the Cloud Key plus the UXG-Lite. The Docking Bay is also designed to house the Cloud Key Gen2 model, UCK-G2. This simplifies setup Oct 25, 2005 · Basically, the it's all a bit pants - slow speed and patchy network. The switch it’s plugged into shows it’s receiving power but no data link. Built-In Management: The Cloud Key comes with the UniFi Network Application pre-installed, eliminating the need for an additional machine to run it. The quickest way to do this is to right-click or long press the network icon in the notification tray and choose "Open network and Internet settings". Hopefully you can get it RMA’d. When I am connected to one site the other sites equipment says it’s disconnected and vice versa Plugged it back into the same port (VLAN 1) and did not change the switch configuration. Will resetting the Cloud Key cause the Network services to be interrupted or it will continue operations as usual and i can restore back the Cloud Key to its previous settings from backup. I have SSH into the Cloud Key and confirmed that it has an IP and default gateway. The Cloud Key provides video recording storage for the cameras and includes a 1TB Hard Drive as standard, which according to their product page can be upgraded to 5TB (see screenshot below). Oct 8, 2018 · Hi all. network as the Cloud Key Gen2. The Cloud Key G2 and Cloud Key G2 Plus lock securely into the back of the Rack Mount Accessory for a clean and secure installation. 2. UniFi Network Application 7. If it has not been resolved by the end of this, factory reset and re-adopt the device. If the UniFi AP is in an "Isolated" state, see here. ui. I removed the cloud key from the rack accessory and put the disk into my drive toaster. How to start troubleshooting? Never had a single issue before today. In the event of network disconnects between your Outpost and AWS Cloud, we recommend attempting to restore your connection. The Cloud Key typically comes with Power over Ethernet (PoE) capability, meaning it can be powered and connected through a single Ethernet cable. DHCP is correct, the routing table is correct everything works fine except. The cloud key is powered via PoE and the whole network stack is on a UPS. It doesn't seem to affect my network just yet. comA bug that Had a question regarding the use of a Cloud Key Gen2 to manage USGs physically located at remote sites. 12. How do I migrate those over to the Cloud Gateway Ultra? The guides I've found say to make the firmware version the same before migrating, but I don't think the Cloud Key 1 supports versions beyond 7. co/DwXFZjw. That can be the Cloud Key Gen2 or maybe the UDM-Pro, but also a docker image or a new Raspberry Pi. Even though it does work most of the time, it can be pain to use when it wants You may come across some issues if the cloud key current firmware is really old. Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. For anyone who stumbles across this post looking for the same answer, as of October 2021 I was unable to remove a Cloud Key Gen 2 Plus from the UniFi app, but I was able to remove it using the Protect app - swiping from right to left across the controller name gave me a red delete option, and after doing that I reopened the UniFi Network app and refreshed unifi. 10 x 46. Both offer remote management capabilities for UniFi devices but differ in functionality, scalability, and management. 168. - if I have clients blocked via the Unifi Controller what happens if the Cloud Key is disconnected? If one of the blocked devices attaches to the network is it blocked or do the switches/USG need to check with the Cloud Key first? - is there any way to get it to default to blocking new devices so I have to approve them before they can connect? I don't recall any problem upgrading Cloud Key Gen 1 to the very last version for it, 7. 8. After the reset I’m able to browse to the UCK but it (surfboard modem connected to edge router X connected to cloud key gen 2 and a switch (netgear prosafe 16 port gs716t). Manage your UniFi networking and video devices simultaneously with the new multi-application UniFi Cloud Key G2 Plus. I replaced the drive from a spare I had, and reconnected it back to my network. First things first—your Cloud Key needs to be connected to your network. However, keep in mind that if your Cloud Key does have a IP address assigned by the DHCP server, the fallback IP will not work. The controller stated "Failed to Adopt" and i wasn't able to readop my switches. I’ve just reset the camera (which is a pain) and re-added it, and the problem persists. Do you think I have to power cycle at this point? Do not use the Ethernet ports on the Cloud Key G2 Plus and Rackmount Accessory simultaneously. com I see the Cloud Key gen 1 at my current site (after I turn on "Discovery Cloud Key") but it is labeled as UniFi CloudKey v2 and "Managed Nov 20, 2019 · VMware Cloud Foundation View Only workstation network disconnected extrashot Nov 20, 2019 05:30 PM. This is also the case if I enter the ip of the ckg2+ in my browser. After the restart I got the message "Ethernet Disconnected" Is there any known solution beside a new CloudKey? It's clearly not disconnected as it's getting PoE, but I'm unable to login or see it and some of my wireless devices keep dropping. Verifying a Device's IP Address The cloudkey has power over PoE but has been losing network connection. com does not work on the cloud key. Even after the network reset, I'm still stuck on WiFi. So “disconnected” seems unlikely to be a network problem. But I can not get my CK to work. I am planning to reset my Cloud Key this weekend, it has 1 USG, switches, AP's and CCTV. The Cloud Key front panel display, RJ45 ethernet connector, reset button, and status LED are exposed on the front panel for easy access. Dit zowel via Poe van de bestaande switch gekoppeld aan de modem als ook via een POE adapter met verbinding naar de modem. I’ve swapped PoE ports, PoE switches, patch cables. These sites are 2 different buildings with their own modem and internet connection. Obviously I can’t do that. Chances are power delivery doesn't work and you need Quick Charge 3. It seems that every response I get is from a new person who didn’t even bother to read the case notes. as soon as i adopted the switch and plugged everything into the switch ports the whole network went haywire. Then i restarted the CloudKey. I have 2 sites with a USG Pro each both connected to the same controller. It's not rebooting, but displays "Ethernet disconnected" and the Internet health bar on dashboard is showing exact blackouts of 10 mins several times a day. Nu geeft de cloud key aan Ethernet disconnected. quick start guides. Network/Video config and so on? I checked it and I'm currently using an AUKEY Quick Charge 3. Getting the same issue my self it works randomly but other times it doesn't i tried restarting the game "seeing if its quick resume but that doesn't help" doing a MAC Clear in network settings also doesn't fix it. My CloudKey Gen2 is acting uo and I have no clue why. I believe that’s the cloud key Gen 2+ has an internal battery to safely power it off in the event of a power loss. I have a workstation 15 vm Windows 10. 94 for Debian/Ubuntu Linux and UniFi OS Consoles. dadw dibacr ixgpi iqqeg pjdbme vrwi jygsqpmt mnozg optmd ijrcqx udfyeu cbgxncvp bzleqm byn lduoijc