Cib customer service outside egypt email eg. Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media. Contact Les Concierges Egypt by mobile at (+2 A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Your wallet can then be used normally using your new PIN. Available to download on CIB Overseas Virtual Banking mobile app is an advanced & personalized solution aimed to enhance the banks customer service experience by setting a secured video calls/recorded voice calls “Free of charge” for the CIB Overseas customers (Non-resident in Egypt) with dedicated client advisors. InstaPay is licensed and regulated by the Central Bank of Egypt (CBE) as an authorized payment service provider. Currencies Rates. Available to download on If a merchant outside Egypt charged me for a transaction in EGP do I still get charged extra fees Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Get connected to the CIB Overseas client advisors Video & Voice calls “free of Charge” •Description: CIB Overseas Virtual Banking mobile app is an advanced & personalized solution aimed to enhance the bank customer service experience by setting a secured video calls/recorded voice calls “Free of charge “for the CIB Overseas customers(Non-resident in A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Visit your nearest CIB branch. Can I use the CIB Mobile Banking application outside Egypt? For an outside transfer, enter all required beneficiary and bank details For CIB Mobile Banking service, click on “More” at the bottom of the page; Click on “Request Cheque Book” under the “Services” section; Fill in the required data, such as the account for the Cheque Book, number of leaves, area and delivery branch Use your mobile to pay your bills in Egypt and perform other financial transactions in total security, with the CIB Smart Wallet mobile application. Available to download on CIB’s Smart Wallet is a mobile application that enables you to do the following: Pay all your bills, top-up your mobile credit, donate to various organizations, etc. Our trained team of tellers and relationship managers are here to help you get CIB fosters a culture of teamwork that promotes integrity, honesty, customer focus, and innovation. Website: https://www. access with OTP allows you to transfer funds outside your relation to other CIB clients or any worldwide accounts outside CIB. In case of lost/stolen cards, please contact CIB Contact Center immediately, available 24/7 at 19666 or You can also find information regarding the services and products or use the online services via the following links. Available to download on Chat with 'Zaki' our digital assistant to guide you through our products and services, or reach out on social media. Hotline number: 19677 International Number: +202-27918554 Fax: +202-27927290 Email:- Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Our code of conduct embodies our belief in equal opportunities for all our employees. 3% from the amount with a minimum of USD 20 - maximum USD 150; Swift Charges: Equivalent to USD 10 through Online Banking. Browse now The Mobile Banking service is available outside Egypt. With deep expertise in Excel, I ensure seamless operations and data management, contributing to the superior customer experiences we deliver. Available to download on Our trained team of tellers and relationship managers are here to help you get the service you need. For complaints &/or suggestions, please contact us on : • Contact Center Hotline – Retail at 19700 / Business at 17004 The Mobile Banking service is available outside Egypt. whistleblowing@cibeg. We recommend that you check your roaming coverage and charges Contact our Business Contact Center at 17004 or internationally at 0020217004. Km 30 Alex Cairo Desert Rd. If you are not a CIB Smart Wallet customer, you will have to refer to Transfers in Egyptian Pound inside CIB (No fees) Transfers in Egyptian Pound outside CIB inside Egypt (Fees are waived): Commission:0. How do I amend my mobile number? To contact CIB Egypt customer service, you have several options: 1. lesconciergesegypt. Available to download on Browse all vacancies at CIB Find Related Jobs All vacancies at CIB Outsource - Customer Life Cycle Unit (CLCU) Officer jobs in Cairo Outsource - Customer Life Cycle Unit (CLCU) Officer jobs in Egypt Customer Service/Support jobs in EgyptJobs in EgyptDiscover More Jobs. Transfers to any CIB or other bank accounts, inside or outside Egypt (OTP Higher Authentication is required) Settle your credit cards; Settle other CIB credit A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. I am a CIB customer and have CDs/TDs pledged with the Bank. For general inquiries e-mail us at wecare@axa-egypt. CIB Business Online. Offsite ATMs: Cards are collected by the Falcon team and delivered to the central vault. Call the CIB Contact Center at 19666 or +2-02-19666 from outside Egypt [1]. Banks Services. Our FAQs cover our products, ways to bank, segments and services. For resumes and job applications, please send us on: recruitment@QNB. Please note that all Transfers in Egyptian Pound inside CIB (No fees) Transfers in Egyptian Pound outside CIB inside Egypt (Fees are waived): Commission:0. Personal; Business; Online Banking. CIB Wealth and CIB Private from Abroad (+202 If you need to reach the Commercial International Bank (CIB) in Egypt, here are the key contact details for their corporate hotline and customer services: 1. A foreign exchange markup fee will still apply because the merchant is located outside Egypt. We recommend that you check your roaming coverage and charges prior to your travel date. In case of problem, please call the 24-hour CIB24 customer service call centre at (+36 1) 4 242-242. 4. com 09/12/2024 - Commercial International Bank (CIB) Successfully Closed Third Securitization Issuance Worth EGP 1. inquiry@qnb. Contact Les Concierges Egypt by mobile at (+2 0)1022881110, Among many other benefits, as an Overseas Prime customer you'll receive: Luxury services including priority service at CIB branches, Wealth lounges, preferential fees The Call Center i s considered one of the bank's key communication channels with customers, and can be reached 24/7 via the hotline 19888, at the same rate as an ordinary phone call. Mortgages Terms and Conditions. Please note that all rejected transfers will be reversed instantly. Link your CIB card to your Smart Wallet when you visit any CIB branch or via CIB’s Online Banking platforms: You can link any CIB debit, CIB Customer Service: Chat, phone, email, or branch visit. Learn more. Commercial International Bank ( CIB ) Branches mohandeseen branch giza branch el tagamoaa el khames branch maadi branch heliopolis branch abbas el akkad branch. Available to download on Our team at CIB Egypt thrives on providing exceptional service, and my role as a Customer Service Representative is pivotal in that mission. Visit the CIB website and use their online contact form [3]. Please find more details on the exchange rate charged according to each card type from the following link: Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. You can find the nearest CIB brach here ; You can apply for a CIB Loan by: Applying online here You can apply for a CIB Credit Card by: Applying online here; Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours. The CBE’s license guarantees the maximum level of data security and consumer data protection, and ensures that all InstaPay’s Whenever a transaction is declined on InstaPay, CIB will automatically reverse the transaction to your bank account immediately. To ensure that your CIB banking services continue operating smoothly, please update your personal information at your earliest convenience. Visit this link and download the mobile application (only accessible outside Egypt) to call us or leave a message for a call back Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. ,Inside General Free Zone AMREYA, ALEXANDRIA 95 El Guish Rd. com Zaki the Bot: As a CIB Overseas Wealth customer, you will be assigned a client advisor who will assist you with all your financial transactions and answer any inquiry you might have remotely. If you request a callback, our advisors will contact you. Contact Information. 79 Billion Learn more about CIB's presence outside of Egypt. cibeg. Perform a SIM card swap. Find the perfect segment for you and start building a brighter financial future today. com. A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. You can find the nearest CIB brach here ; You can apply for a CIB Loan by: Applying online here Simply, fill in the OTP form in the branch, with your account number that you will use for the external transfers and download the CIB OTP token app or purchase a hard token and activate it through the Online Banking from “Token Activation” under the requests tab. Apply now. What privileges do I get? If there is any discrepancy, please contact the call center for clarification and investigation with the merchant via a complaint. PDF 83. com Call Center: Call us 24/7 at 19666 or +20-19666 for international customers CIB Website: Fill out the complaint form available on our website under the “Complaint form” link at the top of our home page, www. Send and receive money from your wallet to any other wallet in Egypt. Contact your Private Client Advisor now to learn more about this new service and to sign the activation form. 2. This new Email Indemnity Service is a delivery channel for you as a Private client to directly send your bank requests via email. Fill in the form with your related account Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. You can talk to CIB Banking Business Service customer services via any of contact points listed below . Which devices does the CIB Mobile Banking application operate on? CIB Overseas Virtual Banking mobile app is an advanced & personalized solution aimed to enhance the banks customer service experience by setting a secured video calls/recorded voice calls “Free of charge” for the CIB Overseas customers (Non-resident in Egypt) with dedicated client advisors. Buying and making a home The Mobile Banking service is available outside Egypt. 6 KB. Available to download on Checks in EGP take 4 working days from the deposit date (taking into consideration official holidays), except checks drawn on Arab Investment Bank, Postal Authority, and Nasser Society Bank. Available to download on Transfers in Egyptian Pound inside CIB (No fees) Transfers in Egyptian Pound outside CIB inside Egypt (Fees are waived): Commission:0. EL DEKHEILA, ALEXANDRIA 10, Orabi Sq. You can apply for a CIB Credit Card by: Applying online here; Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours. Please contact the Smart Wallet Customer Care line at 19716 to suspend your wallet. If you are not a CIB Smart Wallet customer, you will have to refer to Proper authorization from the customer is required to allow CIB to process the transaction. cardtravel@cibeg. **CIB Call Center**: You can call Our contact center team is here to help. Commercial International Bank (CIB) Kenya Limited is regulated by the Central Bank of Kenya. With CIB Phone Banking, highly trained customer service representatives are available to help you: Activate your cards; Deactivate your lost or stolen cards; Submit complaints, request, or inquiries; CIB Customer Service Numbers Check your account and card balances Move money between your CIB accounts , Activate your cards and setup your card PIN , Request a new chequebook , Unlock your Online Banking username Retrieve your forgotten Online Banking username, Personal Banking: 19666 , Business Banking: 16677 , CIB Wealth: 19847 , Smart Wallet: Commercial International Bank :CIB Call Center Customer Service hotline phone number, Commercial International Bank Egypt, hotline numbers and contact details CIB Call Center customer services via any of contact points listed below . Customer Care Email: Send an email to the CIB Customer Care Unit at cib. Available to download on A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Launch your career with our expert recruitment services. As such, the app employs a customer information security system against the risks of irresponsible use of Find top Customer Service Representative CIB Bank work opportunities in Egypt. How do I amend my mobile number? CIB customers: You can load your Smart Wallet using either of the following methods: 1. At Cairo University, my studies in Accounting and Finance laid a robust foundation, allowing Egypt Banks. Send an email to the customer care unit at [email protected] [1]. Personal Banking (+202 35679700) (+202)19666. You can talk to Mashreq Bank customer services via any of contact points listed below . Learning center Useful banking tips. Transfers in Egyptian Pound inside CIB (No fees) Transfers in Egyptian Pound outside CIB inside Egypt (Fees are waived): Commission:0. If you are not a CIB Smart Wallet customer, you will have to refer to A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Call the CIB whistleblowing hotline at (+2) 0237472220 [2]. , El Selsela Tower,Beside Misr Petroleum Gas Station AZARITA, ALEXANDRIA El Dekheila Port - Inside Alexandria Container & Cargo Handling Co. commercial international bank ( cib ) customer service giza branch ( CIB ) customer service giza branch [ Giza ] Yes No. Contact the Customer Care line again to reactivate your wallet. , Ramsis Tower,Near To Alexandria Elementary Court EL MANSHEYA, ALEXANDRIA A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. For Global Health customers call us on 16292 and outside Egypt on +20224613690. Bonus loyalty. CIB credit cards/non-CIB cards are retained for 1 day and both depend on card’s status on the OASIS system. Join WUZZUF now and learn about all the companies currently hiring in Egypt. Commercial International Bank ( CIB ) Branches mohandeseen branch giza branch el tagamoaa el khames branch maadi branch Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Fill in the form with your related account Discover CIB's personal banking segments designed to meet your unique financial goals. The 24-hour CIB24 customer service call centre to be notified in the event of problems. This app. When in Egypt, you can delegate your tasks to Les Concierges Egypt. Please note that all Our customer service team provides support and service 24/7, on the hotline inside Egypt Outside Egypt (+02) 0221283100 - (+02) 0221283200 - (+02) 0221233800. Getting Started: You can apply for a CIB Credit Card by: Applying online here; Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours. is free to download. Which devices does the CIB Mobile Banking application operate on? The Mobile Banking service is available outside Egypt. What happens if I pay the amount, but the merchant doesn’t receive it? The Mobile Banking service is available outside Egypt. Services Provided by the Call Center: First: A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Available to download on CIB Egypt can't call customer service from outside egypt on +20219666 when i reach to redirecting to customer service representative the call disconnect A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Click here to find the answers to your questions. Customer Services Numbers. Available to download on The Mobile Banking service is available outside Egypt. Available to download on . Available to download on Contact us or visit your nearest CIB branch to register for internet and mobile banking. For all inquiries, please contact us on Customer. Latest News. Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Available to download on • Send an email to: International. Available to download on Egypt Banks. 24/7 support for all your banking needs. Export development bank of Egypt – 16710; Fasial Islamic bank – 19851; HSBC – 19007; Housing and development Bank – 19995; National bank of Egypt – 19623 Personal Banking FAQs. com Wealth dedicated team Through each step of your CIB Wealth journey, you will have Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service In case the transaction is not reversed, please contact CIB’s customer service at 19666 and provide them with the transaction’s At CIB, we hold the security and safety of your funds and personal information as one of our highest priorities, and having up-to-date records helps us protect you. Hotline number: 16677 International Number:-Fax:- Please contact the bank and provide the customer service agent with the transaction reference number to track your transaction Contact CIB through e-mail or the call center; inside or outside Egypt (OTP Higher Authentication is required) Settle your credit cards; Please contact the bank and provide the customer service agent with the transaction reference number to track your transaction Contact CIB through e-mail or the call center; inside or outside Egypt (OTP Higher Authentication is required) Settle your credit cards; For more information, please contact CIB customer service at (+202 35679700) / (+202 19666) - open 24 hours, 7 days a week. We use cookies and similar technologies to personalize your experience , and make sure the most relevant content reaches you. com You can also reach customer services for CIB Call Center via their social media listed To contact CIB Egypt customer service, you have several options: 1. The Mobile Banking service is available outside Egypt. In case the transaction is not reversed, please contact CIB’s customer service at 19666 and provide them with the transaction’s reference number to track it. you will have to visit your nearest CIB branch to submit a normal deactivation request if you are a CIB Smart Wallet customer. Our trained team of tellers and relationship managers are here to help you get the service you need. com with your National ID number (for Egyptians) or Passport number (for Foreigners)˜ the last 4 digits of your credit card that you wish to use while traveling abroad • Contact your relationship manager • Visit your nearest CIB Branch or contact the call center You can apply for a CIB Credit Card by: Applying online here; Call our 24/7 customer service hotline at 19666 to submit a request and one of our representatives will contact you within 24 hours. 3. For more information, please call our call center 24/7 on 16363 and outside Egypt on +20224613600. In addition to the 24-hour manned CIB Contact Center, 19666, or +2-02-19666 from outside Egypt, customers can reach us through the CIB website, Internet Banking, mobile app, and through our customer care unit email A member of our customer care team will contact you within 3 business days. Getting Started: InstaPay is the first payment service provider application licensed by the Central Bank of Egypt (CBE) to operate through the Instant Payment Network. . Explore new jobs and kickstart your job search today. And follow the following steps: a) Individual User. Contact Les Concierges Egypt by mobile at +20 10 22881110, by email on CIB@lesconciergesegypt. View Transfers in Egyptian Pound inside CIB (No fees) Transfers in Egyptian Pound outside CIB inside Egypt (Fees are waived): Commission:0. Onsite ATMs: CIB debit cards are retained at branches for 5 days. com; Calling the CIB whistleblowing hotline from 9:00 am to 4:00 pm at (+2) 0237472220. Contact us through: Submitting a report through our online whistleblowing form ; Sending an email to cib. It promotes non-discriminatory practices, prohibits any form of harassment or intimidation, and protects “whistle-blowers” with confidentiality and The Mobile Banking service is available outside Egypt. Visit the CIB website and use their online Commercial International Bank was established in 1975 as a joint venture between the National Bank of Egypt (NBE, 51%) and the Chase Manhattan Bank (49%) under the name "Chase CIB Customer Service Numbers Check your account and card balances Move money between your CIB accounts , Activate your cards and setup your card PIN , Request a new chequebook Commercial International Bank Miami Branch in Alexandria Commercial International Bank Egypt now holds the largest market capital in the Egyptian banking sector, amounting to Contact our customer service team, and they can help you with any issue that you face. Nearest Bank. If possible, make your call from next to the ATM, do not leave the premises until you receive instructions from CIB24 operator on what to do. com or visit www. Whenever a transaction is declined on InstaPay, CIB will automatically reverse the transaction to your bank account immediately. customercareunit@cibeg. How do I amend my mobile number? Please contact the bank and provide the customer service agent with the transaction reference number to track your transaction Contact CIB through e-mail or the call center; inside or outside Egypt (OTP Higher Authentication is required) Settle your credit cards; A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. You can find the nearest CIB brach here ; You can apply for a CIB Loan by: Applying online here Experience a seamless communication channel designed exclusively for CIB Private Customers. To register for the service, one must have an existing account with the Bank. You will receive an activation SMS. Please contact CIB Call Center operating 24/7 on 19666 or visit the nearest CIB branch to have your mobile number updated on the banking system. 2% minimum EGP 40 - maximum EGP 350; Transfers in a foreign currency: Commission: 0. Withdraw or deposit money via any ATM in Egypt or any CIB Smart Wallet authorized agent. CIB Banking Business Service Customer Service hotline phone number, Being one of the oldest, largest and most innovative banks in Egypt. What is the CIB EgyptAir Mileseverywhere credit card's international spending limits ? A new application that allows you to contact CIB Overseas Client Advisors through conference calls for free, wherever you are in the world via your mobile, tablet or laptop. Available to download on 09/12/2024 - Commercial International Bank (CIB) Successfully Closed Third Securitization Issuance Worth EGP 1. commercial international bank ( cib ) customer service cib wealth ( CIB ) customer service cib wealth [ Giza ] Yes No. Our trained team of tellers and relationship managers are here to help you get Vice President, Global Customer Relations at CIB Egypt and Visiting Professor at ESLSCA University · A banker, economist and lecturer; served in different national and multinational<br>financial institutions within the MENA region backed by a solid academic<br>background as an MBA graduate, a Certified Investment Consultant, and a Please contact CIB’s customer service at 19666 and provide it with the transaction ID, so it can be investigated. Yes, Instapay is now available outside of Egypt for users to transfer funds between Egyptian banks, noting that you still need to enable the service using your active Egyptian SIM card to use the service In case the transaction is not reversed, please contact CIB’s customer service at 19666 and provide them with the transaction’s The Mobile Banking service is available outside Egypt. Contact Us Log in. Sustainable finance Sustainability is an integral part of the way we work.