My package says delivered but i never got it usps Buyer asking about tracking info that I already sent & USPS says the package was delivered 3 days ago. Hello. The hub is a bit away from me so this package never went into the Out I'm so sorry you can't locate this package; on my end I am seeing USPS marked this as delivered on XYZ date at XYZ time at XYZ location. One or both are lying. When I got home, package wasn't there. Buyee tracking says my package was delivered but I didn’t get anything A lot of people have their share of bad experiences with the USPS. I had a package mark as “delivered” ($75) to my house at 6pm when they always deliver my mail around 11am!! They did this last time too and I never got my package. I’m still waiting on the package and email response from USPS. keep an eye on the tracking and the day it says delivered and you didn’t get it you should try to take care of it as soon as you can. WE ARE NOT USPS CUSTOMER USPS will mark a customer's order as delivered, then from 2 days to 20 days after the fact some people will reach out to inform me that they never received their package. If I messaged a seller and they just said "Uh, I don't ever help people with this. This I had a rather expensive package scheduled for delivery today. knew anything. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help A week before this one FedEx Express delivered two new cellphones for me and my wife to a neighbor, thankfully i saw the truck go past and ran out and got it from the driver and chewed him out for going to the wrong house yet again, it the seller responded, i already filed a complaint with usps and i asked the seller too and he says that the package was delivered to my address and it was apparently signed. I have camera footage of the driver leaving with the UPS scans their manifest into USPS system not the individual packages on the manifest. NEVER" I'd When you’re expecting a delivery from the USPS but never receive the package, despite the tracking information saying they delivered it, then you may be unsure of what to do When a package is delivered, it’s scanned a final time by a USPS delivery worker and marked as delivered on your tracking details. Now I always wait in line and get a written receipt after they have scanned them. I called my post office about it and that’s what they told me. what do you usually tell your customers when this happens and what is So I got a text from USPS that my package was at a nearby facility. USPS delivers over 420 million packages every day. Check Track to see if someone signed for your package. usps wasn't able to help me at all. There was someone home the whole time and he never came to my house I even have a front door camera that shows he never came. Checked everywhere, outside the garage, In my neighborhood I would say that 1 out of every 20 USPS packages are misdelivered. My USPS can't even make it to our neighborhood every day. Now it seems to be at Checked the delivery status of a package I was expecting from the US and to my surprise it was marked as ‘delivered’ although I didn’t receive it. I filed a request with usps and was told I would hear back within 3 days but haven't heard anything. If it seems to have either disappeared (esp given a reasonable length of time) or has been delivered to the wrong place, try see if the item you bought offers refunds/replacements on its sell page, or/and message the seller about not receiving the package to see if something can be resolved. Now what’s next. My Tracking number says delivered but I never got a package and USPS said the address associated with the tracking number wasn't mine? So I ordered a hockey jersey through a website I admittedly had doubts about given the whole "too good to be true" thing, but they used paypal so I figured I was at least protected by any scams. Does this mean it was actually delivered or just that it’s being held at my local post office? Here’s what you need to know about the steps to take when DHL’s tracking system says it delivered a package but there isn’t a package. Wait I can’t submit a claim through UPS because it was delivered via Surepost (even though per the tracking it says UPS delivered it not the post office) but then USPS says they haven’t received the package so what the hell happened to my package? I ordered a cardigan from SHEIN and it says that it was delivered but I never got it. Unfortunately, there are some situations in which your package will be marked as delivered Edit: Thank you for your input. USPS told me that I'd receive my package by 8 PM so I decided to wait. Package had a tracking number which says it was delivered yesterday at 1 pm but there was nothing in my mailbox when I got home at 7 pm. Often times this happens even Friday night, an hour after I left, DHL came to deliver the package. A lot of people have their share of bad experiences with the USPS. Most country services have them take photo of package outside property delivered to before it is placed in hiding spot or given to customer, which is post on the official tracking site. The package requires a signature and I made sure of it. Package says it was delivered on the 5th. Filled out a report but I doubt they care. I contacted everyone I could, USPS got back to me on the 10th saying they will look for it, but that's it. - The carrier may have placed your order somewhere near your door, out of plain view. But it was at my nearest post office and managed to get it back by calling my delivery company while speaking to my post office in person so they both could confirm my identity. Same this happened to me this week. On my experience you have a 30% chance of items getting damaged or lost or placed in the status of delivered yet they never made it to the destination. This probably means it was stolen at this point. A buyer messaged me today saying that they never received their package and that they want me to send them a replacement item ASAP. Yeah this happened to me. Strongly suspect package was stolen. " Delivery location Where to look; House: Around your property. No one was home to sign for it, and somehow it got delivered anyways. Thanks for all the support! I HAD a pen coming today. If it says . Push came to shove when I ordered a DVD movie from a third party vendor, Amazon showed it delivered via USPS The USPS tracking shows the bag was delivered that day but my building managers never received the bag as it was never scanned into our package system. What should I do now? Please help. Where do I go from here? The package was $160, is there any way I could get a refund? I Even Amazons website says “Wait 48 hours. It says delivered and never was. got no package, no delivery note called local post office, they got no package for me as well no foot steps on driveway, its snowing so if someone even came, footsteps should be there i am waiting for the parcel since 30 days and fucking canada post is mind fucking me now Well, atm it looks like it's not the right address - that's what auspost says. Upon arrival, the recipient said that the box was empty of its contents. Tracking showed that it was delivered successfully on 2/8. No one rang the bell. If you've already checked with other members of your household &/or neighbors who may hello, in the tracking site my order is marked as delivered but i havent got anything. What if USPS says delivered, but no package is at your doorstep? Don’t fret because DoNotPay helps you file a complaint and request a refund quickly! Can I Request a Refund if My USPS Package Never Arrived? USPS permits Go to your post office. Seems to help. So I will have order my package again as my seller can't do a replacement since their record shows "delivered. A common problem is when USPS says a package was delivered, but it’s not there. The tracking has the deliver address as empty - just status as delivered. I got it delivered today. The delivery person might have left the package in a secure location or left a Delivery Notice Card. tracking says delivered, there is a sign on delivery as well. Every piece of documentation states it needs a signature. They said it was possibly delivered to the wrong address and there is no recourse for us. Steps to Take When Your Amazon Package is Marked as Delivered But Not Since the order was under the eBay money-back guarantee, i asked eBay to help, and i said the seller never responded after 3 days, and i still never got the item i ordered, so i was hoping for a refund or replacement, but they said no, i will not be getting a refund because "the tracking number says delivered", even tho USPS literally said it Package Shows Delivered. The driver did not leave the package, but updated their system that the package was signed for and delivered. If the tracking shows delivery, USPS will not investigate further. Well it never arrived. Package was not there spent hours researching and going to post office and speaking to my delivery person as well. Never got the package back but USPS says delivered, but no package . Informed delivery works about as well as Congress. Verify the tracking information, contact USPS customer service, file a USPS says delivered, but I never received and was home all day? Has this ever happened to anyone else so far this year?? I found posts on this happening to others, but not lasting this My package never arrived but it shows delivered. plus, my national postage customer service doesn't answer my calls (lol) . I just got two notifications that two packages were “delivered in or at mailbox” even though it’s within the dates I requested my mail to be held. He mailed it with USPS. Me as a seller, am i completely screwed and just have to accept the loss and send a refund, Had a package delivered on my porch and got the notification, checked probably 10 mins later and it was gone. But my seller was SO nice and immediately sent me out another package. FedEx runs a program for frequent Yep same happened to my package, I’m just glad it was delivered and my buyer was patient. These pickup options may involve scheduling a package intercept, visiting a USPS office, If USPS says delivered but no package, there are several steps you can take to try and resolve the issue. USPS tracking indicated that the item was delivered, but it never actually was delivered. It was signed by someone that's not me and says it was handed off to front desk/ receptionist. As I always do so I know to go down the hill to pick up deliveries. USPS even says packages may take 2 days to actually be delivered after marked delivered. These kind of delivery service are why mail/delivery people should be fitted with body cameras like cops are to record drop-offs. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. Also, they checked the security footage and the USPS did not come to our building during the claimed time (afternoon) the package was marked delivered. However, you can still file a The problem is the majority of Etsy sellers use USPS for delivery because it's cheaper. Give it a couple days This I used to just drop off my books at usps. This morning, I got an update from USPS telling me that my package is out for delivery. Customer is stating they never received their item but USPS has very clear details of it being The USPS considers a package “delivered” when the tracking shows it was delivered, even if the customer has not received it. I’ve also had people claim their package never Around 8am it said Out For Delivery and expected by 8pm. the internal tracking shows the exact gps where it was delivered so they will know where it is based on that File a claim if your package status says delivered and you can’t find it. Customs Has Issues with the Package. This happened to me once, package said delivered while I was home. No package, no mail, no anything. It showed an expected delivery date of Monday, and I was excited when it showed 'Out for delivery' My package was listed as delivered last night at 8:49pm NAE. Fast forward to delivery day and I get a notification that my package was delivered and signed for, but heres the Good morning USPS sub! I recently came across an issue. The USPS said " we did The DHL track and trace notified me at 8:00 PM yesterday when customer service is already closed, that my package was supposedly delivered to my house at 4:00 PM. They said they have no accountability if it says delivered. When the post office where your carrier is going to deliver to you received the package it was marked as delivered but they received the package after the carrier was out on the route for the day. DHL Says Delivered But No Package FedEx says my package was delivered yesterday but there was nothing at the front door. And that brings me to this article today! Maybe USPS is Handling the Package. The status hasn’t updated either- it still says its out for delivery. " It should tell you where it got delivered, if it did. But it can show that the packages in question were delivered to the wrong residence. The person who supposedly signed for the package was 'me' - but the name is misspelled. The only thing I heard was that d/t Covid, signatures could be done by USPS. ) and no photo proof. My family was home at that time but the package never arrived, our doorbell was never rung, and it is nowhere to be found around my neighbourhood. Look for a notice of attempted delivery; Look around the delivery location; See if someone else accepted delivery; Speak with the specific postal carrier who delivers your mail; Please note: Occasionally, packages are not delivered in the expected timeframe and are unable to be located by the tracking information (if available). Incorrect Recently I ordered this 250$ thing I've wanted since I was 9, and yesterday it was marked as delivered but when I went to check my mailbox it wasn't there. I never received it though. I have a Ring doorbell , so i have evidence that no one came. If they did, see if it matches I was away and finally came back to find that no package was present. My package (a movie) that was suppose to be delivered today first said out for delivery now says ready for pick up. What do I do. In rare cases, packages may say delivered up to 48 hours before arrival. It's a verifiable fact. Transit: It travels OnTrac says my walmart package was delivered but I never got it. Finally, at 6 PM, it told me that the package was delivered to a parcel locker. It sucks because now my kids are disappointed. USPS says they are waiting for the package on 11/8. The tracking always shows delivered. first things first the sooner you handle these things the better. Before you begin your search, if your package or mail has tracking, check USPS Tracking®to see its current status. Ok-Cryptographer4991 • Do you not see that this specifically says USPS awaiting item? If it was at the post office it would say arrived at Almost every package that comes via USPS my way in Miami says it is delivered, yet it is not there, and then appears 1-2 days later. Details can be found on the Amazon Key page. My package said it was delivered, and I was home when it was said to be delivered, yet nothing came. I’m late but as of today, 2 yrs later I’m stuck in this I have the same problem. This happened about 2 days ago. ” I just had a package marked delivered which wasn’t, and the last time this happened I was waiting for a package I just had a similar problem bout a week ago i dropped off at ups store sep 27th like i was sposed to in the 3 days got the tracking slip n was expecting the package arrive n cpl days like usual after a week i noticed it was last Reached out to usps AND my Etsy seller. I paid $9. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. A USPS package may not be moving because it’s stuck in customs. The parcel was empty when I opened it. I guess we got lucky that they were just flubbing the package status and didn’t steal or lose it. What was happening to many people which I also saw on the web is this. never use USPS for anything you actually care about I am an ebay/amazon seller and have shipped thousands of packages. The buyer is fairly reputable (956 stars, +429 feedback). Is it possible they were lazy and waited to deliver my pack monday, or did they run out of keys for the bigger temporary boxes to place my pack into. The tracking is unavailable on USPS but is marked as delivered on another tracking website for international packages. I've marked it as lost. But when I look at the tracking page, it says it is The way USPS drivers do their deliveries is out of my control and to be honest with you I don’t have the time to be stalking them when a package is being delivered to me and I definitely don’t have the time to file a report to the police either. There isn't even a slip saying there was an attempt. When an Amazon package is shipped via USPS, it undergoes several stages: Processing: The package is sorted at USPS facilities. Ship to store item was delivered days ago to store Essentially it was not stolen and it was not delivered. I will say sometimes USPS marks packages as delivered when they aren’t yet. In the end I never got my USPS says delivered per tracking no package . The few times this has happened to me, they showed up within 3 days. The tracking number is AS419755888CN, and I am wondering what I can do to get my package or what even happened to my package. My mom is not answering her phone to confirm if it was Issues with my package delivery using Mail Innovation. Suddenly the USPS website agreed, so I set up delivery notification. Someone else may have received or retrieved the package. Other common reasons why your “delivered” package might be missing include: Incorrect status: In this case, your package has been mistakenly marked as delivered. I've even had one or two Amazon packages disappear. My most expensive package never came even though the tracking said it was delivered. They For our office / mail forwarding we use as a return address. The exact same happened to me. I opened a case and apparently the GPS scan was done right on my doorstep, and there’s a signature for the package although I was the only one home and never signed for a package. I've also checked around my house and my neighbor's. But you got to hurry. I work at a suburban post office, and every day I directly process 200+ incoming packages going all across the country. USPS is notoriously bad at package delivery especially recently with COVID and the political stuff going on behind the scenes. Talk to SHEIN rep, if they don’t refund you do a chargeback but have proof (the email) from the shipping company that they made a mistake. There may be occasions where a mail item may be delayed in reaching its See more If USPS says your package is delivered but you can't find it, check other places around your address or contact USPS for help. I contacted USPS and my local post office and made a claim but my local post office says the GPS delivery coordinates for the package shows it 16 votes, 19 comments. 4 hours later I got a text message that it Since the order was under the eBay money-back guarantee, i asked eBay to help, and i said the seller never responded after 3 days, and i still never got the item i ordered, so i was hoping for a refund or replacement, but they said no, i will not be getting a refund because "the tracking number says delivered", even tho USPS literally said it Good morning USPS sub! I recently came across an issue. This is probably the biggest purchase I've made at around 70$. Since this seller treated me with respect and kindness I will most definitely be ordering more from them. If the driver got Get help with USPS package delivery issues, including what to do if a package is marked as delivered but not received. I did but it took 5 days for a new scan as they didn’t scan the package until it got to 16 votes, 78 comments. I'm having the exact same situation right now, the dhl truck and guy even stopped outside my house checked the back of the truck and decided to just drive off, not leaving any package. Recently I ordered this 250$ thing I've wanted since I was 9, and yesterday it was marked as delivered but when I went to check my mailbox it wasn't there. Went downstairs and nothing was there and nothing showed up the rest of the day. I seen nothing. It may take additional time for delivery. Its a PO box and my package never came. I never authroized such I might add that many packages are marked as delivered a bit early. I waited 7 business days and it showed up on day 6 lol. I had a customer place an order with us recently that was shipped out and eventually marked "delivered" by USPS, but they never received it. I got the tracking number and wen to USPS website and it was a legit package, delivered in my city. I never ordered anything. So the tracking shows that the item has been delivered. I sent Mercari support a message about it too, hopefully it resolves soon. idk where you got that assumption from It's not an assumption. The post office then forwarded the package to the new house (about 5-10 mins away) and “delivered” the package. No package. We even followed the truck on the map on the UPS app, and the UPS truck got close but we never saw where it actually entered our apartment complex. the last scan says available for pickup. so now I'm just gonna wait to see if it comes. To clarify more delivery details, we recommend that you contact your local carrier with the same tracking number. Weird thing is there was another package sitting there in full-view of the street also from USPS, so you’d think if someone was going to porch pirate they’d just take both items. neighbors never got anything and it wasn’t delivered to the front office. Unlike FedEx, it's hard to get proof of delivery or GPS coordinates with USPS because you can never get ahold of any one when you call. Ive been getting steady updates on a package that was supposed to arrive today. Hey so I recently ordered a package and had a change of address right before it was delivered. Customer requested for a refund claiming they never received the package. What It Means: The package has been delivered with a recorded date, time and delivery location. Other not is when I go onto the USPS website it shows "Not Trackable". Edit 1 Update: i reached out to my post office and got the GPS coordinates and they indeed show my house. 2 days later I got a text that my package was hand delivered. true. I was waiting for an important document and it showed on my informed delivery right before a long weekend, but it was never delivered. He eventually got caught and fired. Asking to investigate the delivery driver doesn't do any harm (unless he or she is guilty). The individual expecting those packages can’t expect or demand Amazon share that information. It's marked as delivered but I don't have anything. USPS says they received the shipment my package was supposed to be in but not received my package and that is why it says "acceptance Here are the facts: I ordered something on 1/29, and it was shipped via USPS. You may consider changing your pickup options if your USPS tracking says “delivered,” but you haven’t received the package. Getting Amazon to deal with this issue properly, appropriately, and timely can be like pulling teeth. I had Amazon marked my packages as delivered, but it doesn't show up for an few hours. However, it stayed on "out for delivery" for hours. . 20 for Priority Mail, 2-Day 1 Small Flat Rate Box to California from NYC. I trust my doormen. Hi, this is not the first time usps has done something like this to me or has done "false scans of delivered etc etc, or held my packages for days, lost it, or completed NEGLECTED delivering all mail to my street! I am upset because i really wanted this package to arrive today. Did I get scammed somehow from the vendor and the vendor never actually dropped it off? Tracking is 9400111206213952459794 if that matters. What are my options now. No i did my own filing so there is no chance it went somewhere else My usps says they Bought a $300 Nintendo 3DS console, seller shipped Priority Mail. However, it turns out they delivered the package today (3 days after saying it was delivered) because my friend checked the mail room and the package was there. Then for some reason it goes 1500mi away to a usps. My local post office has very bad reviews but I personally have not experienced anything like this beforeI fear my package has been If neither package was delivered it's almost definitely an issue with USPS. What are the chances? IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. Discussion UPDATE It arrived today miraculously. I tried to open a service ticket but was told by bot (on CP app) that I had to contact USPS or the sender. This was a 500$ very heavy package, so there’s a low chance Someone just came, took it, and walked off with it before I could realize. Please note: Occasionally, packages are not delivered in the expected timeframe and are unable to be located by the tracking information (if available). Facility" I ordered a $ 600-dollar phone that says "Delivered, Individual Picked Up at Postal Facility" with a the USPS is not running great Yes it is. They told me that because I'm still within the 90 day period after they issued A little late but my mail from USPS said “your item was delivered in or at the mailbox at 1:33pm” on the tracking website but in my email it saids that it was delivered at the mailbox at 4pm. No one. I was working from home that day and I got my package only 7 mins after it was "delivered" 3 days later I made a claim and investigation was opened. Amazon Key: Allows delivery drivers to place packages inside your home or car securely. My wife and I stayed home all day waiting for it, mainly because we didn’t want to miss it and also because it required a signature. Saw it from Informed Delivery in my email yesterday. Sometimes they never show up. secondly take your tracking number to the post office and have them look it up there. Package seems to be lost somewhere between DHL and USPS. He told me that was wrong and a no-no for the post office to do that. I was obviously not home. Filing a claim with USPS doesn't do anything since their record indicated it was scanned as delivered. i’m starting to think either they capping and tryna finesse me like i’m some idiot or somehow usps misread my address, gave it to someone else, and they were like oh nice hoodie ima take that shit. I called the National Passport Information Center and they told me the USPS tracking shows it was delivered November 7, 2022. My local post office has very bad reviews but I personally have not experienced anything like this beforeI fear my package has been So it got me nowhere. The label is correct this is a address I ship to regularly and never have issues , I’m going to contact the local post office first thing Tuesday but I’m not in town to go there and talk to someone and it’s a nightmare getting them on the phone Cainiao tracking claims the package was delivered on February 27, but I never got anything. In the exact same situation, tracking number says delivered but never received my delivery, for two items now In the past month. I was supposed to have a delivery from dhl today but it never came. While it can be frustrating to say this, sometimes USPS really delivers packages to the wrong address and there is no way to file a claim with the Postal Service My package was marked as delivered yesterday afternoon but was not received both yesterday and today. I went to check the tracking details and it said “Delivered, Individual picked up at USPS Facility” I’ve never been to the USPS facility or physically to a post office since I’ve moved here, and I’ve never had issues having packages delivered to my home including from this retailer. USPS never delivered form I-797 FEDEX package says delivered and signed, I didn't sign it nor deliver it. I went to the local post office, left my info, and was told that I would get a call regarding the issue; never USPS says the package was delivered today around 3 hours ago. I have attempted to call my local post office many, many times whenever I've had issues with packages being misdelivered or not receiving package where the tracking info from USPS says they are delivered, and I have never once had a person pick up the phone at this location. Amazon utilizes various carriers for deliveries, including USPS. I still want the card and the seller sent me a message of my address and ebay showing the package was delivered. If your package shows a delivered Many times my packages have shown up days after they said it was delivered. If it's never scanned Tracking says the package was “Delivered- left with individual” on Saturday, October 29th but no one in my household ever received it. Amazon has the picture of where other packages were delivered. The tracking says that delivery was attempted but no one was home. Sometimes, delivery issues happen. Well i decided to use parcel tracking, since USPS disabled tracking on their website and load and behold. Yes, my package was at usps the day before it was scheduled to be delivered, this usps is 30mi from my home. 3. Says it’s at the post office but the post office says they dont have it and I’ve been through the run around with support. Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime A lot of people have their share of bad experiences with the USPS. In case your package shows delivered, but it’s not there:-Check with family members, neighbors, co-workers, a building manager, apartment office, or others who may have accepted your order on your behalf. $300 gift on Amazon disappears into thin air. He told me to ask my neighbors if they received it or contact my local USPS. I’m late but as of today, 2 yrs later I’m stuck in this situation. Some of my neighbors complained about missing packages a couple weeks ago and the USPS in my area has a reputation for loosing or just not delivering packages sometimes. I know this isn’t the sellers fault and I don’t intend to leave a bad review at all! Update: The package got delivered to the wrong address and they delivered it back to me. We went to the post office and they said there is nothing they can do about it. I haven't ordered anything and never received anything. From past experience, in the USA, Cainiao packages are dropped off via USPS. I do this whenever I get the delivery notification post-delivery hours (like around midnight) and without GPS notification (it's 10 stops away, etc. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share Thankfully though, if you are dealing with a USPS lost package or if you have received tracking information that says the package was delivered when it has not yet hit your I recently sold a pair of shoes and shipped it via USPS priority, to a confirmed address and eligible for seller protection. and my local USPS shows it was scanned and delivered, that is your problem, paypal resolves claims for 'item not received disputes' by checking if tracking shows delivery of the item or not. Sometimes they were simply delivered next door. After several claims of "not delivered" (not excessive, but bothersome nonetheless; and looking back, I'm amazed there weren't more delivery issues with so many shipments going out without tracking, newbie mistake) I edited my Shipping Policy to include step-by-step instructions for how to deal with missing USPS mail, with the link to the IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. DHL says they "tendered" package to USPS on 10/30. However, the tracking linked to their order says it was delivered by USPS to their mailbox Apparently, Amazon said my stuff was delivered and i looked around the porch for my package. I got a notification it was 'out for delivery' in THAT zipcode which I almost flipped out about, now it just says : 'Moving Through Network Processing at USPS Facility' Literally About 45 minutes later, I got a text that the package was delivered. These pickup options may involve scheduling a package intercept, visiting a USPS office, I was annoyed but shrugged it off but today I received mail but still not the package. A lot of my magazines and even credit card bills and such never got delivered. So far: I've contacted the USPS postmaster but nothing has come of it yet. The tracking says it was signed for and delivered, but I was home and there was never any DHL delivery. I looked in my mailbox and there was nothing there. I checked my previous orders and they all had my delivery address as well as the status so something is up with this one. just ask them to give it another one or two days in case it got scanned and taken back to the office I randomly checked Yodel's tracking just after midnight and it says my parcel was delivered when I type the tracking no and my postcode (zipcode), when the customer assistant says the details I gave them were incorrect. Be sure that your USPS package is secure so that it will arrive at its destination intact and in good shape. I once ordered something off etsy and poshmark and they were both supposed to arrive the same day but neither showed up so I went down to my post office in person (because the USPS phone service kinda sucks imo) and provided both tracking numbers and they realized they put my packages in This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. I was complaining to my neighbors when he walked into his back room and came out with my package that had been delivered the same day that I emailed the vendor to complain! USPS package says "delivered" but you didn't receive it. Hi, I requested a mail hold while I’m away for a week and the hold mail request was accepted. If your USPS package says that it is out for delivery, you may spend the whole day waiting eagerly beside the door, only to find that you have no package. Know this old but want to “vent” after reading the comment from the person who post as if they worked If your USPS tracking shows delivered but you haven't received your package, here are some steps you can take to find your missing item. Email then get proof it was never delivered or delivered to wrong address. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. They are not responsible if say for instance the items were stolen from your driveway or porch etc. I tracked it through Informed Delivery went outside the minute it tracked (Priority Mail) as delivered, no package received and there was no mail truck in sight. im going through the same thing with usps was suppose to be here yesterday never came was marked delivered but there wasnt anything then nothing the following day either hell i cant even get a hold of anybody Some common scanning and tracking issues include: Missed scans: If a package is not scanned at a particular point in the process, it can appear as though it has gone missing, even if it is still in transit. Looks like I’ll have to contact sender but feel like it’s a waste of time. I am currently experiencing this with an important package that was traveling from the far east coast to the far west coast and it got to Memphis and then double backed to Nashville and now I have gotten 9 My package says delivered, but I didn’t receive it. I live in a residential house. USPS says delivered in parcel locker, but it was never delivered. Hopefully if the seller is large enough or if the package was insured, they will just refund/replace and file a claim with USPS, otherwise you may have to do a credit card charge back to get your money back. Advertisement Coins. Go to Tracking Informed Delivery® Users Informed Delivery provides a digital preview of your incoming mail. Lately this happens to me all the time. Since USPS marked package as delivered the insurance the ETSY seller had would do nothing and the ETSY Package says it was delivered but no information from USPS. Last week we had a 5-day dead time where they just never came at all, right after delivering usps says delivered but no package. But then I got about 4 or 5 books saying that usps never received them. However, if I put the tracking number into the USPS website, I get this message: "Label created, not yet in system. You may also be eligible to file an insurance claim if you purchased one with Priority Mail or Check the latest tracking status of your package here. Update: I got my package guys!! They never responded to my email but my package came today so I'm guessing it was just a glitch in the system Share Add a Comment. Another packaging issue that can cause slower USPS delivery services is a poorly packed parcel. Even if UPS doesn’t find your package within that period, they will never delete it from the system and Tracking says the package was “Delivered- left with individual” on Saturday, October 29th but no one in my household ever received it. Around 8am it said Out For Delivery and expected by 8pm. My USPS branch has been scanning many packages as delivered before they actually are, sometimes they arrive a few days later, but in this case it never arrived at all. The complaint of “FedEx Says My Package was Delivered But It wasn’t” has been quite an issue. After all the hassle I went through, the package said that it had cleared customs and was back in the warehouse by early Saturday. Check with everyone in the household. I have not decided yet if I am going to eat the cost or file a chargeback (bank Since the OP has a front door camera, I think that can also be used as additional proof for USPS that no one delivered a package at the date/time stated, which in turn should also be proof enough besides the coordinates for Etsy to refund (not from the seller’s own funds though, but Etsy specifically, as long as they shipped to the correct address). I never received it. Ordered from Amazon, the seller sent it through USPS with tracking saying left in the mailbox, but it's not there. eccn zvux arzmiym obzr cxoda rgsdxy wqrh lzpaar deikvtq abzr