Telus 4k wireless digital box Wi-Fi & Managed IT; Black Friday deals. Cast videos, music and photos to your TV from your compatible phone. Telus technician came already and did a diagnostic test and He said everything was fine but We are still experiencing the same problem. I really hope they add 4k channels soon to the apps. Box resolution has been set to 1080p as I thought the 4K setting was causing this. The green power light will appear on the front. Please call 310-MYTV (6988) for Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Neighbour Options. Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. What device are you watching on? For the TELUS TV Digital Box, you can press and hold the rec button on the remote to bring up the recordings manager. With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Another option is to use the digital audio out (optical) from the TV which would require you to adjust some audio settings to turn off the built in TV speakers. With the "all-new TELUS TV Digital Box", it seems like it will work with any wifi/network connection now? Is that correct? Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Can someone tell me why PVR won't run on wifi and needs an ethernet cable from the wifi modem? Years ago when I first looked at Optik, it required a router from Telus in order to use it. Only issue is 2nd TV wont pick up Netflix and Prime (2ND tv is a non smart TV) nor will the non 4K digital box pick up Netflix/Prime. The wireless box only displays 4:3 aspect ratio even though it is set to 1080p, it's not the tv as it displays 16:9 using the Roku on HDMI 2. Wait until the POWER light on the front of the wireless digital box turns solid green. I use my own router (plugged into the Telus ONT) and wireless access points so I didn't explore any further. With a 2-year contract term you’ll get a free wireless digital box rental. You will HDMI IN need the original TV manufacturer's Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. POWER NETWORK OPTICAL HDMI OUT HDMI IN Using the HDMI Enjoy a FREE 55” Samsung 4K HDR Smart TV with new orders of Optik TV & Internet 250. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. A new world of entertainment With live TV, streaming services, over 180 free games in the new GameZone and 1000s of Google Play store apps 2 , Optik TV has entertainment covered. Cables are fine. Check out the pinned sales thread to see our exclusive Reddit-only pricing with priority service through a dedicated text and email line from an internal TELUS technician and sales specialist. We’ve restarted the main wired PVR box and the wireless one and still nothing. Get access to 1000+ apps, cloud recording, voice control, and universal search. Included with the Optik 4K Offer, Internet 50 supports the improved picture quality that 4K delivers. 4K Wireless Digital Box. POWER NETWORK OPTICAL HDMI OUT USB Step 1: Setting up your 4K wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used in the Cart has 0 items Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. The legacy Optik TV platform will require newer internet equipment (T3200 modem or My TELUS. After re With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Everything is good except the performance of the wireless digital TV box (secondary to the main wired box). On the new TELUS TV Digital Box, you can currently pause live TV for up to 15 minutes before it auto-resumes from the pause point. Additional support: If you need help during installation, TELUS technical support representatives are available 24/7. So Telus then sentvm a new modem model T3200M. Non 4K ones were fine for years. We provide exclusive service for new and existing customers. Watch and record TV with the TELUS TV digital box. The minimum Internet service required to watch 4K content is TELUS Internet 50. I want to move that TV to ano The existing hardware consists of a single box. As long as your new box is set up properly, you wi Enjoy over 180 free games in the new Optik TV GameZone. Get 4K WiFi STB Won't Connect to Telus Boost in Optik TV 10-24-2023; Does the "all-new TELUS TV Digital Box" work on any wifi network? in Optik TV 05-17-2023; Wireless box pairing screen not coming up in Optik TV 05-13-2023; Wireless optik box in Optik TV 03-03-2023 Yes, you can for sure upgrade your old HD Digital Box on your 2nd TV to a 4K Wireless Digital Box to access Netflix and Prime Video (Prime Video has never been available on HD boxes and Netflix stopped supporting their app on HD boxes in July 2023). So I added a 2nd Telus wifi booster (plugged into an ethernet wall jack), but I cannot connect my VIP5602W 4k box to the newly added 2nd booster. You cannot access 4K content from the non-4K box including the Youtube and Amazon Prime apps. Telus on demand has a licensing issue and won’t play anything. I now want to know that the second PVR could be connected wirelessly. We never had issues before. Both exhibit the same issues. TELUS TV Digital Box (name) and TELUSTV-21T (model) should both be well known reference points for technical support Welcome to r/TELUS!. Would hate to need this cheaper box just for 4k. I've now added a second booster in the office (T3200 router's wireless signal is too weak to reach her too). It will however access the recordings from the 4K PVR as its hard wired via Coaxial Order TELUS Optik TV in British Columbia and Alberta. We signed up to Optik TV, we have 1 4K pvr, 1 4k hard wired box and 1 arris wireless 4K box. Enjoy a FREE 55” Samsung 4K HDR Smart TV with new orders of Optik TV & Internet 250. You'll then see a list of your recordings, and when you select one, you should see the option to 'Play recording' or 'Delete' if you haven't started watching, or if you've started watching, you should see 'Resume', 'Play from beginning' I now want to know that the second PVR could be connected wirelessly. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Installation instructions for your ARRIS wireless receiver | Support | TELUS . They sent us a new wireless box but no remote. If you're an existing customer looking for support, please email our team at redditsupport@telus. Simplified Policies and Disclosures TELUS & CRTC Wireless Code Help Accessibility TELUS Service Status What are some key features of the TELUS TV Digital Box with Bluetooth voice remote? Create unique profiles and recommendations for every member of the household. Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your 4K Wireless Digital box here. I connected the new modem & I get internet & WiFi but now no I have three boxes. The problem likely relates to the reliance of the Optik devices on IGMP - a network broadcast protocol. In the following, the exact number of button presses and timing is undetermined but usually being patient it takes less than 5 minutes. So I proceeded to do that and a single gear came up on the sc The 'legacy' 4K PVRs and Wireless Digital Boxes are based on the legacy platform and the TELUS TV-21T (next generation digital box built on the Android TV platform with a built-in TELUS TV+ app) is based on the new platform. I connected the new modem & I get internet & WiFi but now no If you're using Optik 4K PVRs and/or 4K wireless digital boxes, then you for sure should be able to pause live TV for up to 90 minutes. This is where your recordings are stored. Cart has 0 items. Hi, we were having issues with our old wireless box, they sent us a new telus TV digital box, however, it was not compatible with out existing wired box for recordings. If you're using Optik 4K PVRs and/or 4K wireless digital boxes, then you for sure should be able to pause live TV for up to 90 minutes. You can use a non-4K digital box with the 4K PVR as I only recently updated mine to 4K to work with the 4K PVR. I also read about many digital boxes on Market Place or Craigslist could be rental items from Telus. Enjoy streaming and live TV for $55 per month when you bundle with TELUS PureFibre Internet. We had Telus TV/Internet installed for a couple of weeks. Would rather use my Nvidia shield android box which is a better box. If you have more than one 4K TV in your home, your 4K wireless digital box will allow you to watch live and On Demand 4K programming from additional TV(s) You can set recordings, including 4K programming . With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Cart has 0 items The Optik 4K Wireless Digital Box provides the 4K experience for other 4K TVs in your home, in addition to being our latest generation digital box. . It freezes randomly, happening after watching 3 minutes to half an hour. Cart has 0 items 4k PVR and Activation Code Problem in Optik TV 3 weeks ago what code do I use to pair my slimline 2 to my Sony Brava xbr-49x800D in Optik TV 3 weeks ago Unable to activate subcriptions to Disney+ and Amazon Prime in Optik TV 4 weeks ago Here is repeatable way that causes the Telus 4K Wireless Digital Box to Mute and Unmute the sound with the Slimline Remote 2 for Optik TV. Got it all hooked up and nothing but issues. I connected the new modem & I get internet & WiFi but now no Hello, can someone please help me with my Telus Optik Box issue? Whenever we do fast forward with our Telus Optik TV it freezes and the 4K box shut off for about 10-15mins then turn on again. Freezes 3 times a day. Frustrating the apps don't have 4k channels, despite telus marketing on the website claiming that I can watch all the same on a box of my choosing. I am confused because Telus sent me TWO boxes to replace the single one. Is the Telus tv digital remote compatible with my new wireless box as I This is my second box. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content ‎11-17-2023 11:25 PM. And the box keeps freezing. If you have any third party devices on your network that do not support IGMP your Optik services may be unreliable. Similar information here: Step 2: Setting up your wireless digital box Connect the power supply for the wireless digital box to an available power outlet near your TV. Connect the sound bar to the TV not the Optik box. We have an old 4K PVR with recordings on the box, which we also access via an old digital box on a 2nd tv. I need a 4K box how do I order one. I'm connecting wifi to the box to receive Telus Optic tv. There is an additional 15 minute buffer that adds once you've started watching, so after 30 minutes The 'legacy' 4K PVRs and Wireless Digital Boxes are based on the legacy platform and the TELUS TV-21T (next generation digital box built on the Android TV platform with a built-in TELUS TV+ app) is based on the new platform. Included is advice on what Yes, you can for sure upgrade your old HD Digital Box on your 2nd TV to a 4K Wireless Digital Box to access Netflix and Prime Video (Prime Video has never been available 2 Step 1: Setting up Your 4K Wireless Digital Box; 3 Step 2: Pairing with Your T3200M Modem; Download this manual Your 4K wireless digital box will function normally for HD and SD content. One of the boxes that is on wifi overheats frequently - usually with either 4K content or when using Netflix on channel 422. I connected the new modem & I get internet & WiFi but now no What are some key features of the TELUS TV Digital Box with Bluetooth voice remote? Create unique profiles and recommendations for every member of the household. TELUS TV Digital Box (name) and TELUSTV-21T (model) should both be well known reference points for technical support My one digital box died. We were told we need new equipment so we went with it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The website mentions using the "Telus TV Digital Box" to watch Pik, but does not list it for sale on their website. I had similar issues when my Telus services were upgraded to fibre recently. Telus tv digital box (48 pages) Summary of Contents for TELUS Optik TV. My one digital box died. Bundle with TV packages and other home services in BC & AB for more savings. Another box is directly connected to the router using ethernet. Wh The UIW8001 and UIW4001 set-top box allows for easy and secure establishment of a wireless home network through a Wireless Access Point. The box is in a wide open space with lots of circulation. Solved: I had TELUS send me a 4K wireless STB (VIP5602WT) to add to my home setup. Once known, the exact combination will likely work right away. Hi Are you upgrading an HD PVR/Wireless Digital Box to a 4K PVR/Wireless Digital Box? Or are you upgrading from the legacy Optik TV with local (harddrive) PVR to the new Optik TV with cloud PVR? Whether it will work will depend on which upgrade This is interesting. So, I added a Telus wifi booster, connected my 4k box and it works great. At that point, the show would simply resume from the pause point and you'd be 90 minutes behind live; there shouldn't be any popups or skips to live if things are working properly. This is a video POV review of the new Telus TV Digital Box, that was first rolled out to existing PikTV customers starting in April of 2022, and now rolled o Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Just use your remote or a mobile device to play! In this instance, on the Optik 4K/HD PVR and 4K/HD Wireless Digital Boxes, you can indeed pause for 90 minutes. Telus said they no longer exist & sent me a new 4K Wireless digital box but it cannot communicate with my "old" modem V1000H model & there is no coaxial connection on the new cable box. Hard reset (unpluging the unit) required. Screen freezes f Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Just a long time customer hoping to help. Cast videos, music and photos to your TV from your compatible phones. If you're TV supports ARC on one of the HDMI inputs then that is the easiest. Apple TV 4k (2nd) A Parent's Appreciation Post Can I use Access Point WiFi 6 I now want to know that the second PVR could be connected wirelessly. Optik TV has evolved. Page 1 TELUS Optik TV ® Self-Install Guide Page 3 Step 1: Setting up your 4K wireless digital box Connect the power supply for the wireless digital box to an outlet. Page 3 Before you get started Back of TV Con rm your TV has an HDMI input and a remote: Your kit includes an HDMI cable to connect your wireless digital box to the back of your TV. T1 Signal Strength 6710 Indicator DR In-Home CAT-5 Network Wall T16711 Enjoy live TV plus 5 specialty channels of your choice for only $38/mo. com and I now want to know that the second PVR could be connected wirelessly. The signal strength indicator on the front panel of the set-top box allows you to identify the strength of your wireless connection. I asking this since the existing PVR is connected to the router with wire. 1 Kudo Reply. So frustrated. It was a CIS330 model. 4K WiFi STB Won't Connect to Telus Boost in Optik TV 10-24-2023 Does the "all-new TELUS TV Digital Box" work on any wifi network? in Optik TV 05-17-2023 Wireless optik box in Optik TV 03-03-2023 My one digital box died. No response to controller input. When the box and TV are turned on do you get a prompt to pair to Wi-Fi? Have you tried pressing and holding the power button on the set top box for 10 seconds to do a reset? Not sure if this will help (may be the article you already mentioned): 4K wireless digital box installation | TELUS Support . The way the legacy Optik TV service with HD/4K PVRs and HD/4K Wireless Digital Boxes work is that your first piece of equipment is ALWAYS a physical PVR with a local hard drive. This is the 2nd Wireless box we have had as the 1st had to be rebooted every 4-6 hours, it was 4:3 as well. POWER NETWORK OPTICAL HDMI OUT USB Step 1: Setting up your 4K wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used in the Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. What are some key features of the TELUS TV Digital Box with Bluetooth voice remote? Create unique profiles and recommendations for every member of the household. Reset Arris 4K box; Options. 2 1 3 3 OK Pb Y AUDIO OUT VIDEO OUT NETWORK Pr HDMI OPTICAL POWER Using the HDMI cable included in your kit, connect the With the all-new TELUS TV Digital Box, a completely redesigned TV interface and a Bluetooth remote powered by Google Assistant 1, Optik TV delivers more than ever before. Just connected on Telus Fibre and received the TELUSTV-21T 4K Digital Box. You would have to call Telus or ask in one of their retail stores. Are you upgrading an HD PVR/Wireless Digital Box to a 4K PVR/Wireless Digital Box? Or are you upgrading from the legacy Optik TV with local (harddrive) PVR to the new Optik TV with cloud PVR? The new Optik TV platform will work on any TELUS internet gateway. More likely to occur when changing channels. I believe that is the onhly option for wireless 4K digital box. Upon following the instructions, it comes up with the Client Telus TV digital box remote with 4k wireless box Erinclarehill. 4K PVR & Wireless Digital Box - Optik TV Hardware | TELUS Territorial Acknowledgement The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. POWER NETWORK OPTICAL HDMI OUT USB Step 1: Setting up your 4K wireless digital box Using your TV manufacturer's remote, turn on your TV and use the input/source button to select the input used in the So I recently moved my Optik PVR box upstairs and when I set it up it kept getting stuck on "your telus optik tv box is initializing it'll only take a moment" I read somewhere on here then if you unplug it four times it does a soft reset. Our 2nd TV set is wirelessly connected through a Telus 4K wireless digital box. Don’t miss out on this deal. jwif adllpz tqgt aha qyzeib arwmohax rohpd svscvsl iqoi nujtn